Privacy Policy

Who we are

RareBetter (rarebetter.com) is a team of freelancers from Bengaluru.

At RareBetter, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines the types of personal data we collect, how we use it, and the measures we take to safeguard it.

Information We Collect:

Personal Information: When you use our website or avail of our services, we may collect personal information such as your name, email address, phone number, and billing information.
Usage Data: We may also collect data about how you interact with our website and services, including your IP address, browser type, pages visited, and referring website.

Use of Information:

We use the information we collect to provide and improve our services, communicate with you, process payments, and personalize your experience.
Your personal information may also be used for marketing purposes, such as sending you promotional offers or newsletters. You have the option to opt-out of marketing communications at any time.

Data Sharing:

We do not sell, trade, or rent your personal information to third parties.
However, we may share your information with trusted service providers who assist us in operating our website, conducting business, or servicing you. These third parties are contractually obligated to keep your information confidential and use it only for the purposes outlined in our Privacy Policy.
We may also disclose your information in response to lawful requests from government authorities or to comply with legal process.

Data Security:

We implement a variety of security measures to maintain the safety of your personal information. These include encryption, firewalls, and regular malware scanning.
Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your data.

Data Retention Policy:

We store the work data (Client-Shared Resources, Raw Files, Drafts, Finals, etc.) for a duration ranging from 6 months to 1 year, determined by factors such as data volume and maintenance costs. Should you wish to extend this period, you may opt to pay for continued retention. Any data preceding this time-frame will be permanently erased. Upon mutual agreement and subject to your rights, you may request a copy of your data, provided in an accessible format. Additional resources purchased are at the client’s expense, granting them ownership rights.

Once data is deleted, it cannot be recovered, and we hold no liability or responsibility for it thereafter.

Your Rights over Your Data:

You have full control over the data you’ve provided to us. Intellectual property rights (IPR) may apply to the data or content we generate for you, unless there’s a specific agreement stating otherwise. You can request the deletion of any personal or shared data we hold about you. However, please be aware that we may need to retain certain data for administrative, legal, or security reasons, even if you request its deletion.

Cookies:

We use cookies and similar tracking technologies to analyze trends, administer the website, track users’ movements around the site, and gather demographic information. You can control the use of cookies through your browser settings.

Third-Party Links:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy:

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

Changes to Privacy Policy:

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for updates.

Contact Us:

If you have any questions or concerns about our Privacy Policy or the handling of your personal information/data, please contact us at contact@rarebetter.com.

By using our website or availing of our services, you consent to the terms of this Privacy Policy.

Last updated: 12/14/2024

Previously updated: 03/23/2024