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Terms & Conditions

Welcome to RareBetter!

RareBetter (“we,” “us,” or “our”) is a freelance-driven initiative from Bengaluru, dedicated to providing high-quality WordPress website design, creative content design, social media marketing and management, and technology consulting services. By accessing or using our services, you agree to comply with the following Terms and Conditions. Please read them carefully before proceeding.

1. Who We Are

RareBetter (https://www.rarebetter.com) is a team of experienced professionals passionate about delivering impactful solutions for nonprofits, freelancers, and businesses. We prioritize transparency, client satisfaction, and the secure handling of your personal and project-related information.

2. Scope of Services

2.1 Service Offerings: RareBetter offers online-based services, including:

  • WordPress website design
  • Creative content creation
  • Social media marketing and management
  • Technology consulting for nonprofits and small businesses

2.2 Custom Work: All projects are tailored to meet the specific needs of our clients. Any additional requirements outside the agreed-upon scope may incur additional costs, which will be communicated in advance.

2.3 Advance Payment: Depending on the nature and scope of the project, advance payments may be required. These terms will be mutually agreed upon before work begins.

3. Payment, Cancellation, and Refund Policy

3.1 Payment Terms: Payment details, including milestones and timelines, will be specified in the project agreement.

3.2 Cancellation Requests:

  • Cancellation requests will be reviewed on a case-by-case basis.
  • The feasibility of a cancellation depends on the progress of the project at the time of the request.

3.3 Refund Policy:

  • Within One Month: If the cancellation request is made within one month of payment and the project is in its early stages, a partial refund may be offered after deducting administrative and setup costs.
  • After One Month: Refunds are not applicable for cancellations made beyond one month or once significant progress has been made on the project.

3.4 Third-Party Charges: For projects requiring third-party resources or tools, the client is responsible for those costs. Refunds related to third-party services will be subject to their respective refund policies.

4. Delivery of Services

4.1 Digital Delivery:

  • All services are delivered digitally via email, cloud storage links, or other agreed-upon platforms.
  • No physical goods will be shipped as part of our services.

4.2 Timeline: Delivery timelines will be outlined in the project agreement. Delays caused by incomplete or delayed input from the client may impact the project schedule.

5. Privacy and Security

RareBetter is committed to protecting your privacy. Any personal or project-related information shared with us will be handled securely and used solely for the purpose of delivering your project. More on this here.

6. Client Responsibilities

6.1 Timely Feedback: To ensure smooth progress, clients are expected to provide timely feedback, inputs, and approvals as requested.
6.2 Content Ownership: The client must ensure that all content provided (e.g., text, images) is legally owned or licensed for use in the project. RareBetter will not be held liable for copyright violations stemming from client-provided materials.

7. Liability Limitations

While we strive for excellence, RareBetter is not liable for:

  • Unintended outcomes due to inaccurate information provided by the client.
  • Delays or interruptions caused by unforeseen circumstances, such as technical issues or third-party service failures.
8. Amendments to Terms

RareBetter reserves the right to update or modify these Terms and Conditions as necessary. Clients will be informed of any significant changes before they take effect.

9. Contact Us

For any questions or concerns regarding these Terms and Conditions or our services, please contact us at:
📧 Email: contact@rarebetter.com

By using our website or availing of our services, you consent to the terms of this Terms and Conditions.

Thank you for choosing RareBetter. Together, we aim to deliver Rare Solutions, Better Results!

Last updated: 08/12/2024
Previously updated: 04/08/2024